Welcome to Swipr ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, share, and protect your information when you use our home services marketplace platform.
Swipr connects customers with professional service providers for home services including cleaning, plumbing, electrical work, HVAC, carpentry, painting, landscaping, pest control, appliance repair, and handyman services.
Account Information: Name, email address, phone number, password, profile photo, payment information, billing and shipping addresses.
Service Provider Information: Business name, license number, tax ID, background check authorization, liability insurance, professional certifications, bank account information.
Booking Information: Service requests, service location addresses, special instructions, photos, service history.
Device Information: Device type, operating system, IP address, browser type, mobile network information.
Location Information: Precise location (with permission) for service matching, service address locations.
Provide Our Services: Match customers with service providers, process bookings and payments, facilitate communication, send booking confirmations, enable GPS tracking, process refunds.
Safety and Security: Verify identities, conduct background checks, verify insurance and licenses, monitor for suspicious activity, enforce Terms of Service.
Improve Our Services: Analyze usage patterns, develop new features, personalize your experience, conduct research.
Marketing: Send promotional offers (with consent), notify you of new services, provide customer support.
With Service Providers: When you book, we share your name, contact info, service location, and service details.
With Third-Party Providers: Payment processors (Stripe), background check providers, cloud storage (AWS, Firebase), analytics (Google Analytics), email providers.
For Legal Reasons: To comply with legal obligations, respond to lawful requests, protect our rights, prevent fraud.
We do NOT sell your personal information.
You have the right to: Access your personal information, update or correct your information, delete your account and data, export your data, opt-out of marketing communications.
Location Permissions: You can enable/disable in device settings.
Marketing Preferences: Unsubscribe from promotional emails, disable push notifications in app settings, reply STOP to SMS messages.
Security Measures: Encryption of data in transit (SSL/TLS), encrypted storage, secure payment processing (PCI-DSS compliant), regular security audits, access controls.
Retention: Active accounts - as long as active. Inactive accounts - up to 3 years. Transaction records - 7 years (tax/legal). Deleted accounts - 30 days then permanently deleted.
Swipr Inc.
Scarborough, Ontario, Canada
Phone: (647) 562-7332
Email: privacy@swiprapp.com
For data deletion requests: support@swiprapp.com
Last Updated: February 1, 2026
By using Swipr, you acknowledge that you have read and understood this Privacy Policy.
© 2026 Swipr Inc. All rights reserved.
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